Mar
13

Remote Desktop Printing: First Page OK, Remaining Pages Print In Wrong Font

copier

.Symptoms: When printing a document to a local printer using Remote Desktop Easy Print (Terminal Server 2008), Microsoft Office documents, such as those from Microsoft Word, will correctly print the first page while printing the rest of the pages using the wrong font. Problem: After much research the best that I can come up with …

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Nov
02

Slow Remote Desktop Performance in Windows 7 or Vista

Network-Remote-Desktop-icon

.Symptom:  When connecting to a server running Terminal Services using the Remote Desktop client in Windows 7 or Vista, the connection is slow and lags despite a fast network connection. Problem:  This is usually, but not always, caused by the way TCP “Auto-tuning” is handled in Windows 7/Vista. Solution:  As stated above there are several …

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Aug
23

Outlook Error: “This operation has been cancelled due to restrictions in effect on this computer”

outlook-logo

Symptom:  When a user clicks a hyperlink to any internet content from within Outlook, they receive the following message:  ”This operation has been cancelled due to restrictions in effect on this computer.” Problem:  The registry entries responsible for handling hyperlinks are either missing or corrupted.  This can be caused by several things.  Recently it seems that most …

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May
14

Internet Explorer Displays Blank Page Instead of Windows Update

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Symptom:  Internet Explorer displays a blank page or blank screen instead of the requested .aspx or javascript site.  Windows Update or other script-enabled websites will not display regardless of Internet Explorer 8 or 9, or any security settings. Problem:  Missing/faulty .dll registration of one or both of the following files:  jscript.dll, msxml3.dll Solution:  Re-register the …

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May
10

Gmail Does Not Display Images Using Internet Explorer

Symptom:  When reading an email using Gmail in Internet Explorer, no images are displayed.  This happens even if the “Display images below” or “Always display images from <sender>” settings are used. Problem:  Newer versions of Internet Explorer, by default, block HTTP content from being displayed on pages secured with SSL (HTTPS). Solution:  Adjust the security …

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May
02

“Connector Specific Error” When Syncing Blackberry

blackberry

Symptom:  While trying to sync a Blackberry device using Blackberry Desktop Manager, the user gets an error message that reads “Connector Specific Error”. Problem:  Various.  It seems that this can be caused by everything from corrupt calendar data to invalid characters in records.  I have also seen cases where this can be caused by a …

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Apr
19

Setup Error: “Path or file specified with /adminfile was not found or did not contain any patches” When Deploying Office 2010

microsoft-office-logo1

Note:  This article applies to the deployment steps outlined in the following TechNet article: Deploy Office 2010 by using Group Policy computer startup scripts Symptom: Upon trying to deploy Microsoft Office 2010 using group policy and the OCT (Office Customization tool), Office Setup launches, but immediately returns the following error: Setup Error: Path or file …

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Apr
19

ERROR: “Setup Ended with error code 1.” While Deploying Office 2010

microsoft-office-logo1

Note:  This article applies to the deployment steps outlined in the following TechNet article: Deploy Office 2010 by using Group Policy computer startup scripts Symptom:  Upon attempting deployment of Microsoft Office 2010 using group policy and OCT (the Office Customization Tool), the following error is logged in %LogLocation%: %day% %time% Setup ended with error code …

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Mar
13

Group Policy Not Applied To Remote VPN Users

vpn_icon

Problem:  Users logging on to an Active Directory domain across a relatively slow VPN link will unreliably apply group policies.  This article deals with user policies specifically, not computer policies. Solution:  Although the ultimate solution to this problem would be to cure the root cause of the group policies not being applied, my reason for …

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Jan
26

Redirected Printer: Access Denied in Remote Desktop Session

Network-Remote-Desktop-icon

Symptoms:  When a user connects to a Windows Server 2008 Terminal Server using Remote Desktop, local printers are correctly redirected but print jobs will not print.  No error was reported and the print queue is empty.  Upon trying to access the printer properties, the following error is reported:  “Printer Properties cannot be displayed. Access is …

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