Redirected Printer: Access Denied in Remote Desktop Session

Symptoms:  When a user connects to a Windows Server 2008 Terminal Server using Remote Desktop, local printers are correctly redirected but print jobs will not print.  No error was reported and the print queue is empty.  Upon trying to access the printer properties, the following error is reported:  “Printer Properties cannot be displayed. Access is denied.”

Problem:  The user does not have sufficient access to the print spooler.

Solution:  Add the “Everyone” group to the security permissions.

  1. Login to the Terminal Server as an Administrator.
  2. Navigate to C:\Windows\system32\spool\
  3. Right-click the “Printers” folder and select “Properties”.
  4. Click the “Security” tab.
  5. Click the “Edit…” button.
  6. Click the “Add…” button.
  7. In the box labeled “Enter the object names…”, type “Everyone”.
  8. Click “Check Names” and ensure that the input is underlined.
  9. Click “OK”.



No ping yet

  1. simon says:

    been mucking about for ages with this printing issue

    and all it was – was permission

    awesome info -well done

  2. clement says:

    Very helpfull and it has worked thanks

  3. Ryan says:

    Just to clarify- you need to assign write permissions. Instead of everyone, I opted for “Authenticated Users”

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