Mar
13

Remote Desktop Printing: First Page OK, Remaining Pages Print In Wrong Font

Symptoms: When printing a document to a local printer using Remote Desktop Easy Print (Terminal Server 2008), Microsoft Office documents, such as those from Microsoft Word, will correctly print the first page while printing the rest of the pages using the wrong font. Problem: After much research the best that I can come up with …

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Jan
06

Microsoft Office Asks User to Accept License Agreement Each Time An Office Program Is Launched

Symptom:  On Windows Vista or Windows 7, each time a Microsoft Office program is launched the user is asked to accept the license agreement.  This will typically happen on versions of Office older than 2007. Problem:  Due to the difference in the way that user rights are handled in Windows XP and Windows Vista/7, older …

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May
06

You receive a “The document name or path is not valid” error message when you open a document in Word 2002 or 2003

Symptom: After crashing out of Microsoft Word 2002 or 2003, the document that was open can no longer be opened.  The user receives the message: “The document name or path is not valid…” along with some suggestions on how to fix the problem (that don’t work). Problem: Part of the  document has been corrupted, most …

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Sep
23

RTF Files Grow In Size When Sent As Outlook Attachment

Symptom: An RTF (Rich Text File) that is only a couple of kilobytes in size will suddenly grow to several megabytes when attached to an email in Outlook via Word 2007. Problem: As far as I can tell, the problem is caused by issues between Word 2007 and RTFs that contain headers, footers, images or …

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