«

Mar
13

Remote Desktop Printing: First Page OK, Remaining Pages Print In Wrong Font

Symptoms:

When printing a document to a local printer using Remote Desktop Easy Print (Terminal Server 2008), Microsoft Office documents, such as those from Microsoft Word, will correctly print the first page while printing the rest of the pages using the wrong font.

Problem:

After much research the best that I can come up with is that despite Microsoft’s best efforts over the years, printing redirection via Remote Desktop / Terminal Services is still buggy.

Solution:

If you Google this problem you will find many mentions of Microsoft Hotfixes and KB articles, however none of them actually corrected this issue in my client’s environment (Windows XP Pro 32 bit client / Windows Server 2008 R2).

The solution that worked for me was to uncheck the “Enable Advanced Printing Features” option in the “Advanced” tab of the “Printer Properties” of the local printer.  In my case this was a Brother DCP-8155DN.  This immediately fixed the problem.

-n

 

1 comment

No ping yet

  1. Sam Hoffman says:

    Thanks for the post. I know now the best solution for such buggy printing redirection.

Leave a Reply

Your email address will not be published.

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>