May
02

“Connector Specific Error” When Syncing Blackberry

Symptom:  While trying to sync a Blackberry device using Blackberry Desktop Manager, the user gets an error message that reads “Connector Specific Error”. Problem:  Various.  It seems that this can be caused by everything from corrupt calendar data to invalid characters in records.  I have also seen cases where this can be caused by a …

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Mar
13

Group Policy Not Applied To Remote VPN Users

Problem:  Users logging on to an Active Directory domain across a relatively slow VPN link will unreliably apply group policies.  This article deals with user policies specifically, not computer policies. Solution:  Although the ultimate solution to this problem would be to cure the root cause of the group policies not being applied, my reason for …

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Jan
26

Redirected Printer: Access Denied in Remote Desktop Session

Symptoms:  When a user connects to a Windows Server 2008 Terminal Server using Remote Desktop, local printers are correctly redirected but print jobs will not print.  No error was reported and the print queue is empty.  Upon trying to access the printer properties, the following error is reported:  “Printer Properties cannot be displayed. Access is …

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Jan
09

Brocade DCFM Pro Default Login and Password

Problem:  After installing Brocade DCFM Pro (Data Center Fabric Manager), you are prompted for a User ID and Password but the setup wizard never asked you to create one. Solution:  Use the default credentials:  User ID:  “Administrator” , Password:  “password” -n

Dec
06

REVIEW: Presonus FireStudio

  I have been a loyal user of Presonus products ever since they first came out with the Firebox.  It debuted just as I suddenly had a need for a high quality, very portable ASIO compatible  interface for a live setup.  I found out they were based here in Louisiana and thought I’d give their …

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Dec
05

Using Presonus FaderPort with Nuendo 4+

Problem:  Your Presonus FaderPort controller worked fine in and earlier version of Steinberg Nuendo, but no longer shows up in the list of devices that can be added in “Device Setup” since upgrading to version 4 or 5. Solution:  Copy “FaderPort.dll” from the Presonus FaderPort folder to the Nuendo components folder.  Assuming installation defaults (in …

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May
17

SSL-VPN: MAC NetExtender Client on Snow Leopard Will Not Connect

Symptom: Upon trying to connect to a SonicWall SSL VPN with the NetExtender client for Mac OS X, the software immediately reports that the user is disconnected.  The log file on the client will contain the line: FATAL: Pppd is not setuid-root and the invoking user is not root. Problem: The latest version of Mac …

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Apr
21

Blue Screen on Windows 2008 R2 – “0x00000101 – CLOCK_WATCHDOG_TIMEOUT”

Symptom: A computer running Windows 2008 R2 with the Hyper-V role installed will randomly blue screen.  The blue screen error contains the message: “0x00000101 – CLOCK_WATCHDOG_TIMEOUT” The affected server is equipped with one or more Intel Xeon 55xx series processors or a Core ix desktop processor. Problem: According to Microsoft, these Intel processors “generate incorrect …

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Apr
21

Default Admin Password for Konica Minolta BizHub

The default Administrator password is:  “12345678” -n

Mar
02

Symantec Backup Exec SQL Agent and Transaction Logs

The SQL Agent for Symantec Backup Exec does a pretty good job of performing full backups of SQL servers.  One strange behavior is that transaction logs are not backed up (or truncated) as part of a “full” backup. If your transaction logs are growing to unacceptable levels, check and see if they have ever been …

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