Symptom: While trying to sync a Blackberry device using Blackberry Desktop Manager, the user gets an error message that reads “Connector Specific Error”.
Problem: Various. It seems that this can be caused by everything from corrupt calendar data to invalid characters in records. I have also seen cases where this can be caused by a problem with photos associated with contacts.
Solution: Clear out the phone-side copy of the data and re-sync.
- Note what step the sync is stopping on. (ex. Calendar, Contacts)
- Under the “Device” menu, select “Delete Data…”
- Click the “Select Data” button and select the type of data that was syncing when the error occured. (ex. Calendar Data)
- Make sure the selection to backup the data before deleting is selected and make note of the backup path.
- Go ahead and delete the data!
- Once the data has been deleted, re-sync the Blackberry device and ensure the sync is successful.
-n
Leave a Reply