May 14, 2012

Internet Explorer Displays Blank Page Instead of Windows Update

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Symptom:  Internet Explorer displays a blank page or blank screen instead of the requested .aspx or javascript site.  Windows Update or other script-enabled websites will not display regardless of Internet Explorer 8 or 9, or any security settings.

Problem:  Missing/faulty .dll registration of one or both of the following files:  jscript.dll, msxml3.dll

Solution:  Re-register the .dlls listed above by executing the following commands either at a command prompt or by going to “Start -> Run…”:

  • regsvr32 jscript.dll
  • regsvr32 msxml3.dll


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