Outlook Error: “This operation has been cancelled due to restrictions in effect on this computer”

Symptom:  When a user clicks a hyperlink to any internet content from within Outlook, they receive the following message:  “This operation has been cancelled due to restrictions in effect on this computer.” Problem:  The registry entries responsible for handling hyperlinks are either missing or corrupted.  This can be caused by several things.  Recently it seems that most …

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Internet Explorer Displays Blank Page Instead of Windows Update

Symptom:  Internet Explorer displays a blank page or blank screen instead of the requested .aspx or javascript site.  Windows Update or other script-enabled websites will not display regardless of Internet Explorer 8 or 9, or any security settings. Problem:  Missing/faulty .dll registration of one or both of the following files:  jscript.dll, msxml3.dll Solution:  Re-register the …

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Gmail Does Not Display Images Using Internet Explorer

Symptom:  When reading an email using Gmail in Internet Explorer, no images are displayed.  This happens even if the “Display images below” or “Always display images from <sender>” settings are used. Problem:  Newer versions of Internet Explorer, by default, block HTTP content from being displayed on pages secured with SSL (HTTPS). Solution:  Adjust the security …

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Adding Sites to Internet Security Zones Using Group Policy

Sometimes it is useful to leverage the power of Group Policy in Active Directory to add sites to certain security zones in Internet Explorer.  This can save the network admin the trouble of managing the security zone lists for each computer (or user) separately.  In the following example, each user on the network needs to …

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QuickBooks Payroll Opens/Saves the Wrong W2 Form

Symptom: When a user tries to open/print or re-print a specific W2 form from QuickBooks Payroll, the Internet Explorer “Download Warning” bar appears at the top of the window.  If the user clears the warning and attempts to download the file, the wrong W2 is printed. Problem: QuickBooks uses Internet Explorer for payroll (and lots …

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