Exchange: Allowing One User to Send Email From Another

Problem:  In your Microsoft Exchange organization, it is necessary for several users to send email from the same email address.

For example, let’s say that there is a generic email address “theboss@yourorganization.com” and you would like certain members of your staff to be able to send emails from that address, but still have their own mailboxes as well.


Granting Permission

  1. On a domain controller, open the Active Directory Users and Computers Administrative Tool.
  2. Under the “View” menu, select “Advanced Features”.
  3. Locate the user account or address object that you would like other users to be able to send as.  Right-click that user and select “Properties”.
  4. Click the “Security” tab.
  5. Add each user or group that you would like to be allowed to send email from this user using the “Add…” button.
  6. For each user or group added, check the “Send As” permission.
  7. Click “OK”.

Now the users in question have been granted permission to send mail from the other user’s email address.  It can take a few minutes for these permissions to take effect, so be patient.  While we wait, why not get started…

Configuring Outlook

Each user’s Outlook profile must be set up to show the “From:” field when creating new emails.  This will allow the user to choose whether to send email from their own mailbox or from another user’s mailbox that they have been granted “Send As” permissions to.  If the user has only one account, this is hidden by default.

Outlook 2007 – 2010:

  1. Create a new message.
  2. On the ribbon menu, select the “Options” tab.
  3. In the “Show Fields” section, click “From”.

Outlook 2003 And Earlier:

  1. Create a new message.
  2. Click the small down arrow next to “Options”.
  3. Select “From”.



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