Jan
25
Symptom: When a user tries to open/print or re-print a specific W2 form from QuickBooks Payroll, the Internet Explorer “Download Warning” bar appears at the top of the window. If the user clears the warning and attempts to download the file, the wrong W2 is printed. Problem: QuickBooks uses Internet Explorer for payroll (and lots …
Jan
20
Symptom: When trying to format a newer, high capacity external hard drive or flash drive, the only option given is to format as exFAT. When an attempt is made to format the volume as exFAT, the following message is returned: “Windows was unable to complete the format.” Problem: Microsoft’s new filesystem, exFAT (a.k.a. FAT64), is …
Jan
18
Symptoms: Outlook behaves erratically specifically when trying to open or close it. Double clicking it will launch an “OUTLOOK.EXE” process, but not load the GUI. The “OUTLOOK.EXE” process cannot be killed. The machine may hang on shutdown if you try to reboot while Outlook is still stuck. There may be sync conflicts in Sync Center …
Jan
14
Symptom: Upon launching Microsoft Word 2010 for the first time after installation you are greeted with the following message: Solution: Reboot the computer. This is a known issue. -n
Jan
14
…still can’t be done. MagicISO seems to work pretty well though. As much as I hate installing stuff like that on a server, there seems to be no way around it without actually burning the image to media. It is completely unacceptable that Microsoft continues to leave this feature out of it’s operating systems. Mac …
Jan
13
I was working on a strange problem with Quicken 2011/Windows 7 Professional 64bit/HP Laserjet 4050T. The only driver available is the HP Universal PCL5/PCL6 driver. Everything works great with printing, except when printing from Quicken. Quicken would crash referencing splwow64.exe as the culprit. This is the Thinking Spooler APIS from 32 to 64 Process. As …
Jan
07
Apparently techlauve.com was hacked sometime in the last few days. Upon pulling up the site this morning I was greeted by Arabic music, Arabic text, English text declaring that I had been hacked, and two pictures: A middle-eastern man pointing a gun at a woman and child, and a picture of a sniper kitten. Awesome. …
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