Jan
26

Redirected Printer: Access Denied in Remote Desktop Session

Symptoms:  When a user connects to a Windows Server 2008 Terminal Server using Remote Desktop, local printers are correctly redirected but print jobs will not print.  No error was reported and the print queue is empty.  Upon trying to access the printer properties, the following error is reported:  “Printer Properties cannot be displayed. Access is …

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Jan
25

Exchange: Allowing One User to Send Email From Another

Problem:  In your Microsoft Exchange organization, it is necessary for several users to send email from the same email address. For example, let’s say that there is a generic email address “theboss@yourorganization.com” and you would like certain members of your staff to be able to send emails from that address, but still have their own …

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Jan
09

Brocade DCFM Pro Default Login and Password

Problem:  After installing Brocade DCFM Pro (Data Center Fabric Manager), you are prompted for a User ID and Password but the setup wizard never asked you to create one. Solution:  Use the default credentials:  User ID:  “Administrator” , Password:  “password” -n

Jan
06

Microsoft Office Asks User to Accept License Agreement Each Time An Office Program Is Launched

Symptom:  On Windows Vista or Windows 7, each time a Microsoft Office program is launched the user is asked to accept the license agreement.  This will typically happen on versions of Office older than 2007. Problem:  Due to the difference in the way that user rights are handled in Windows XP and Windows Vista/7, older …

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Jan
03

Error: The Add-in ‘ESET Outlook Plugin’ (C:\PROGRA~1\ESET\ESETNO~1\EPLGOU~1.DLL) cannot be loaded and has been disabled by Outlook. If no update is available, please uninstall the Add-in.

Problem:  After uninstalling an ESET security product, the following message is displayed upon launching Outlook: The Add-in ‘ESET Outlook Plugin’ (C:\PROGRA~1\ESET\ESETNO~1\EPLGOU~1.DLL) cannot be loaded and has been disabled by Outlook. If no update is available, please uninstall the Add-in. Solution:  This article from ESET’s  knowledgebase recommends deleting the “extend.dat” file in the user’s Outlook folder, …

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