Jan
20
Symptom: When trying to format a newer, high capacity external hard drive or flash drive, the only option given is to format as exFAT. When an attempt is made to format the volume as exFAT, the following message is returned: “Windows was unable to complete the format.” Problem: Microsoft’s new filesystem, exFAT (a.k.a. FAT64), is …
Jan
18
Symptoms: Outlook behaves erratically specifically when trying to open or close it. Double clicking it will launch an “OUTLOOK.EXE” process, but not load the GUI. The “OUTLOOK.EXE” process cannot be killed. The machine may hang on shutdown if you try to reboot while Outlook is still stuck. There may be sync conflicts in Sync Center …
Jan
14
Symptom: Upon launching Microsoft Word 2010 for the first time after installation you are greeted with the following message: Solution: Reboot the computer. This is a known issue. -n
Jan
14
…still can’t be done. MagicISO seems to work pretty well though. As much as I hate installing stuff like that on a server, there seems to be no way around it without actually burning the image to media. It is completely unacceptable that Microsoft continues to leave this feature out of it’s operating systems. Mac …
Jan
13
I was working on a strange problem with Quicken 2011/Windows 7 Professional 64bit/HP Laserjet 4050T. The only driver available is the HP Universal PCL5/PCL6 driver. Everything works great with printing, except when printing from Quicken. Quicken would crash referencing splwow64.exe as the culprit. This is the Thinking Spooler APIS from 32 to 64 Process. As …
Dec
11
Today I ran across an interesting issue. Everything was normal on the network except that no users could print to ANY of the network printers. They could not be pinged or accessed in any way. The network consisted of a single subnet, single server, and single switch. I moved some of the printers to other …
Dec
11
Adding a server running Windows 2008 to a domain that is running Windows 2000/2003 servers is no big deal until you try to promote the 2008 (or 2008R2) server to a domain controller. Active Directory must be updated to accommodate changes to the schema in 2008 and 2008R2. The first thing that I would do …
Sep
23
Symptom: An RTF (Rich Text File) that is only a couple of kilobytes in size will suddenly grow to several megabytes when attached to an email in Outlook via Word 2007. Problem: As far as I can tell, the problem is caused by issues between Word 2007 and RTFs that contain headers, footers, images or …
Aug
20
Symptoms: On a computer running Outlook 2000/XP/2003 and connected to an Exchange server, the user gets error 0×8004010f “The operation failed. An object could not be found.” when performing a send/receive. Problem: Outlook cannot download the Offline Address Book from the Exchange server due to corruption or a database error. Solution: Rebuild the Offline Address …
Aug
20
Symptoms: A user suddenly stops receiving mail and the POP3 Connector drops an eventID: 203 with an error code of 0x800ccc67. Problem: The POP3 connector will not download messages that have a malformed header & it leaves them on the POP server. Once 5 emails with bad headers accumulate on the server, it stops trying …
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