Recently I had a client whose organization was growing and needed a few more client access licenses for their Windows 2003 Terminal Server. (see this post for an interesting issue that was encountered.) Once the CALs were installed and activated, all was well until it became apparent that the server was refusing connections before it …
Mar
15
Outlook: “Sending and Receiving reported error (OX80040600)”
Symptom: When trying to perform a send and receive operation in Outlook, the following error is reported: “Sending and Receiving reported error (OX80040600)”. Problem: The .pst file that is selected as the mail delivery location for this Outlook profile is corrupt. Solution: Use scanpst.exe to repair the .pst file. Scanpst.exe can be hard to find, so …
Mar
02
Symantec Backup Exec SQL Agent and Transaction Logs
The SQL Agent for Symantec Backup Exec does a pretty good job of performing full backups of SQL servers. One strange behavior is that transaction logs are not backed up (or truncated) as part of a “full” backup. If your transaction logs are growing to unacceptable levels, check and see if they have ever been …
Feb
28
Outlook 2003 Will Not Open And Consumes 50% or 100% of CPU
Symptom: Microsoft Outlook 2003 hangs on the splash screen and will not open. OUTLOOK.EXE is observed in task manager consuming 50% or 100% of the CPU. Disabling add-ons and/or removing anti-virus software has no effect. Solution: Uninstall “Outlook 2003 with Business Contact Manager Update”. -n
Jan
25
QuickBooks Payroll Opens/Saves the Wrong W2 Form
Symptom: When a user tries to open/print or re-print a specific W2 form from QuickBooks Payroll, the Internet Explorer “Download Warning” bar appears at the top of the window. If the user clears the warning and attempts to download the file, the wrong W2 is printed. Problem: QuickBooks uses Internet Explorer for payroll (and lots …