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Symptom: Your Terminal Services Licensing Server is no longer activated on or after February 26, 2010.  If you try to re-activate the server, you are greeted with the following message: “The License Server Activation Wizard encountered an internal error from the license server. Message Number: 0xc0110011” You may also see the following events in the …

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Symptom: When trying to perform a send and receive operation in Outlook, the following error is reported:  “Sending and Receiving reported error (OX80040600)”. Problem: The .pst file that is selected as the mail delivery location for this Outlook profile is corrupt. Solution: Use scanpst.exe to repair the .pst file.  Scanpst.exe can be hard to find, so …

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Symptoms: A business has AT&T DSL and has intermittent problems with their internet randomly going down.  Usually it is fixed by unplugging/plugging in the modem, but the problem happens again in a week or so.  You call AT&T and there appear to be no problems with the line or profile. Problem (at least the way …

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Symptom:  When connecting to a server running Terminal Services using the Remote Desktop client in Windows 7 or Vista, the connection is slow and lags despite a fast network connection. Problem:  This is usually, but not always, caused by the way TCP “Auto-tuning” is handled in Windows 7/Vista. Solution:  As stated above there are several …

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Printing problem in RDP

Note:  This article applies to the deployment steps outlined in the following TechNet article: Deploy Office 2010 by using Group Policy computer startup scripts Symptom: Upon trying to deploy Microsoft Office 2010 using group policy and the OCT (Office Customization tool), Office Setup launches, but immediately returns the following error: Setup Error: Path or file …

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  I have been a loyal user of Presonus products ever since they first came out with the Firebox.  It debuted just as I suddenly had a need for a high quality, very portable ASIO compatible  interface for a live setup.  I found out they were based here in Louisiana and thought I’d give their …

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Problem: A user wants to run two copies of QuickBooks concurrently in order to look at two company files at once. Solution: Install a virtual machine such as Microsoft VirtualPC, VMWare, Sun VirtualBox, etc.  Install Windows and Quickbooks on the new virtual machine. -Nick

Symptom: When a user tries to open/print or re-print a specific W2 form from QuickBooks Payroll, the Internet Explorer “Download Warning” bar appears at the top of the window.  If the user clears the warning and attempts to download the file, the wrong W2 is printed. Problem: QuickBooks uses Internet Explorer for payroll (and lots …

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Symptoms: Outlook behaves erratically specifically when trying to open or close it. Double clicking it will launch an “OUTLOOK.EXE” process, but not load the GUI. The “OUTLOOK.EXE” process cannot be killed. The machine may hang on shutdown if you try to reboot while Outlook is still stuck. There may be sync conflicts in Sync Center …

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