Author's details

Name: Nick Lauve
Date registered: March 15, 2010
AIM: wheel13
Jabber / Google Talk:

Latest posts

  1. Remote Desktop Printing: First Page OK, Remaining Pages Print In Wrong Font — March 13, 2013
  2. Slow Remote Desktop Performance in Windows 7 or Vista — November 2, 2012
  3. Outlook Error: “This operation has been cancelled due to restrictions in effect on this computer” — August 23, 2012
  4. Internet Explorer Displays Blank Page Instead of Windows Update — May 14, 2012
  5. Gmail Does Not Display Images Using Internet Explorer — May 10, 2012

Most commented posts

  1. Error: Outlook Data File Has Reached its Maximum Size… — 24 comments
  2. Error: The Add-in ‘ESET Outlook Plugin’ (C:\PROGRA~1\ESET\ESETNO~1\EPLGOU~1.DLL) cannot be loaded and has been disabled by Outlook. If no update is available, please uninstall the Add-in. — 23 comments
  3. Cannot Format Drive As exFAT — 12 comments
  4. Setting Up Your Static IPs With AT&T DSL — 7 comments
  5. How To: Time Sync Across Windows Network — 6 comments

Author's posts listings


SSL-VPN: MAC NetExtender Client on Snow Leopard Will Not Connect

Symptom: Upon trying to connect to a SonicWall SSL VPN with the NetExtender client for Mac OS X, the software immediately reports that the user is disconnected.  The log file on the client will contain the line: FATAL: Pppd is not setuid-root and the invoking user is not root. Problem: The latest version of Mac …

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You receive a “The document name or path is not valid” error message when you open a document in Word 2002 or 2003

Symptom: After crashing out of Microsoft Word 2002 or 2003, the document that was open can no longer be opened.  The user receives the message: “The document name or path is not valid…” along with some suggestions on how to fix the problem (that don’t work). Problem: Part of the  document has been corrupted, most …

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Blue Screen on Windows 2008 R2 – “0x00000101 – CLOCK_WATCHDOG_TIMEOUT”

Symptom: A computer running Windows 2008 R2 with the Hyper-V role installed will randomly blue screen.  The blue screen error contains the message: “0x00000101 – CLOCK_WATCHDOG_TIMEOUT” The affected server is equipped with one or more Intel Xeon 55xx series processors or a Core ix desktop processor. Problem: According to Microsoft, these Intel processors “generate incorrect …

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Default Admin Password for Konica Minolta BizHub

The default Administrator password is:  “12345678” -n


Terminal Server Does Not Accept Enough Client Connections

Recently I had a client whose organization was growing and needed a few more client access licenses for their Windows 2003 Terminal Server. (see this post for an interesting issue that was encountered.) Once the CALs were installed and activated, all was well until it became apparent that the server was refusing connections before it …

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Adding Sites to Internet Security Zones Using Group Policy

Sometimes it is useful to leverage the power of Group Policy in Active Directory to add sites to certain security zones in Internet Explorer.  This can save the network admin the trouble of managing the security zone lists for each computer (or user) separately.  In the following example, each user on the network needs to …

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Outlook: “Sending and Receiving reported error (OX80040600)”

Symptom: When trying to perform a send and receive operation in Outlook, the following error is reported:  “Sending and Receiving reported error (OX80040600)”. Problem: The .pst file that is selected as the mail delivery location for this Outlook profile is corrupt. Solution: Use scanpst.exe to repair the .pst file.  Scanpst.exe can be hard to find, so …

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Symantec Backup Exec SQL Agent and Transaction Logs

The SQL Agent for Symantec Backup Exec does a pretty good job of performing full backups of SQL servers.  One strange behavior is that transaction logs are not backed up (or truncated) as part of a “full” backup. If your transaction logs are growing to unacceptable levels, check and see if they have ever been …

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Outlook 2003 Will Not Open And Consumes 50% or 100% of CPU

Symptom: Microsoft Outlook 2003 hangs on the splash screen and will not open. OUTLOOK.EXE is observed in task manager consuming 50% or 100% of the CPU. Disabling add-ons and/or removing anti-virus software has no effect. Solution: Uninstall “Outlook 2003 with Business Contact Manager Update”. -n


“The License Server Activation Wizard encountered an internal error from the license server. Message Number: 0xc0110011”

Symptom: Your Terminal Services Licensing Server is no longer activated on or after February 26, 2010.  If you try to re-activate the server, you are greeted with the following message: “The License Server Activation Wizard encountered an internal error from the license server. Message Number: 0xc0110011” You may also see the following events in the …

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