May
17

SSL-VPN: MAC NetExtender Client on Snow Leopard Will Not Connect

Symptom: Upon trying to connect to a SonicWall SSL VPN with the NetExtender client for Mac OS X, the software immediately reports that the user is disconnected.  The log file on the client will contain the line: FATAL: Pppd is not setuid-root and the invoking user is not root. Problem: The latest version of Mac …

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May
06

You receive a “The document name or path is not valid” error message when you open a document in Word 2002 or 2003

Symptom: After crashing out of Microsoft Word 2002 or 2003, the document that was open can no longer be opened.  The user receives the message: “The document name or path is not valid…” along with some suggestions on how to fix the problem (that don’t work). Problem: Part of the  document has been corrupted, most …

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